Privacy Policy

Effective Date: April 3, 2026

Hutfloor AI ("we", "our", "us") operates the Hutfloor platform and provides AI agents, standalone AI products, fintech and tax AI tools, and custom AI automation services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

• Account Information: Name, email address, phone number, billing details, and any other information you provide when creating an account.
• Usage Data: Interaction logs with AI agents, API request metadata, timestamps, device identifiers, IP addresses, and browser information.
• Financial Data: Transaction details, tax‑related data, and other financial information required for our fintech and tax AI tools.
• Customer‑Provided Data: Documents, spreadsheets, or any data you upload for custom AI setup or automation services.
• Cookies & Tracking: Cookies, web beacons, and similar technologies to improve user experience and security.

2. How We Use Your Information

• Provide, maintain, and improve our AI services and platform.
• Process payments, generate invoices, and comply with tax regulations.
• Personalize AI agent responses and tailor product recommendations.
• Conduct analytics, troubleshoot issues, and develop new features.
• Communicate with you about updates, security alerts, and marketing (if you have opted‑in).
• Comply with legal obligations, enforce our Terms of Service, and protect against fraud.

3. Legal Basis (for EU Residents)

We rely on the following lawful bases to process personal data:

• Performance of a contract (e.g., providing AI services).
• Legal obligations (e.g., tax reporting).
• Legitimate interests (e.g., security, fraud prevention, product improvement).
• Consent (for marketing communications).

4. Data Sharing and Disclosure

• Service Providers: Cloud hosting, payment processors, analytics providers, and AI model providers.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• Aggregated Data: We may share anonymized, aggregated data for research or marketing purposes.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Account data is retained for the life of the account unless you request deletion.

6. Your Rights

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent for marketing communications at any time.
• lodge a complaint with a supervisory authority.

To exercise these rights, contact us at contact@hutfloor.com.

7. Security

We implement industry‑standard security measures, including encryption at rest and in transit, access controls, and regular security assessments. However, no method is 100% secure, and we cannot guarantee absolute protection.

8. International Transfers

Our services are hosted on cloud providers that may transfer data outside your country. We ensure such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses).

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

10. Refund Policy

We offer refunds in accordance with our Refund Policy. Refund requests must be submitted within 30 days of purchase. Eligible refunds are processed via the payment gateway used for the original transaction and are issued to the original payment method within 5‑10 business days.

11. Payment Gateway

We use a third‑party payment gateway to process payments. By providing your payment information, you agree to the applicable payment gateway’s terms of service and privacy policy, which may be updated from time to time. The payment gateway may collect personal data as described in its policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the latest revision. Continued use of our services after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: contact@hutfloor.com
Address: Hutfloor AI, 123 Innovation Drive, Bengaluru, India.